Privacy Policy
Last Updated: February 2025
Our Commitment to Privacy
At LedgerPro Training, we are committed to protecting your personal data and respecting your privacy rights. This policy explains how we collect, use, and safeguard your information when you visit our website or enroll in our bookkeeping courses.
Policy Scope
This privacy policy applies to all personal data collected through our website, course registration processes, and educational services. It covers both prospective and current students, as well as general website visitors seeking information about our programs.
Information We Collect
Personal Information
We collect personal information that you voluntarily provide when you:
- Complete contact forms or course inquiry forms
- Register for courses or educational programs
- Subscribe to newsletters or educational content
- Participate in surveys or feedback sessions
- Contact us via phone, email, or in-person consultations
Types of Personal Data
- • Full name and preferred name
- • Email address
- • Phone number
- • Mailing address
- • Course interests and goals
- • Previous education background
- • Professional experience level
- • Learning preferences
Technical Information
We automatically collect certain technical information when you visit our website:
- IP address and general location information
- Browser type, version, and operating system
- Pages visited, time spent, and navigation patterns
- Referring website and search terms used
- Device information and screen resolution
How We Use Your Information
Educational Services
Course Delivery and Support
- • Processing course registrations and enrollment
- • Providing course materials and educational resources
- • Tracking progress and issuing certificates
- • Offering academic support and guidance
- • Facilitating communication between instructors and students
Communication Purposes
Educational and Administrative Communication
- • Responding to inquiries about courses and programs
- • Sending course schedules, updates, and important announcements
- • Providing educational content and industry insights
- • Conducting satisfaction surveys and gathering feedback
- • Notifying about new courses and continuing education opportunities
Legal Basis for Processing
Consent
Marketing communications, newsletter subscriptions, and optional data collection with your explicit permission.
Contract Performance
Processing necessary to provide educational services you have enrolled in or requested information about.
Legitimate Interest
Website analytics, security, fraud prevention, and improving our educational programs and services.
Legal Compliance
Maintaining educational records, financial reporting, and compliance with educational regulations.
Data Protection and Security
Security Measures
We implement comprehensive security measures to protect your personal information:
Technical Safeguards
SSL encryption for data transmission, secure server hosting, and regular security audits
Access Controls
Restricted access to personal data, employee training, and confidentiality agreements
Data Storage
Secure cloud storage with backup systems and data redundancy measures
Breach Notification
Incident response procedures with notification within 72 hours as required by law
Data Retention
Retention Periods
Your Privacy Rights
Data Access Rights
- • Request copies of your personal data
- • Obtain information about data processing
- • Review data accuracy and completeness
- • Understand data sharing practices
Data Control Rights
- • Correct inaccurate or incomplete data
- • Request deletion of personal information
- • Object to certain processing activities
- • Withdraw consent at any time
Data Portability
- • Receive your data in structured format
- • Transfer data to another organization
- • Export educational records and transcripts
- • Obtain machine-readable data copies
Legal Protections
- • Lodge complaints with supervisory authorities
- • Seek legal remedies for violations
- • Receive compensation for damages
- • Appeal automated decision-making
Exercising Your Rights
To exercise your privacy rights or request information about your personal data, please contact us using the following methods:
privacy@domain.com
Phone
+357 22 692845
Address
83 Kennedy Avenue
1077 Nicosia, Cyprus
We will respond to your request within 30 days and may require identity verification to protect your privacy. Some requests may take longer if they are particularly complex or if we receive multiple requests.
Data Sharing and Third Parties
Limited Data Sharing
We do not sell, rent, or trade your personal information. We may share data only in the following limited circumstances:
Legal Requirements
When required by law, court order, or regulatory compliance, including educational reporting requirements
Service Providers
Trusted third-party vendors who assist with course delivery, payment processing, or website functionality under strict confidentiality agreements
Safety and Security
When necessary to protect the safety of individuals or the security of our systems and facilities
Third-Party Services
We use carefully selected third-party services to enhance our educational offerings:
Analytics Services
Google Analytics for website usage analysis and improvement insights (anonymized data)
Communication Tools
Email service providers for course communications and educational content delivery
Policy Updates and Contact Information
Changes to This Policy
We may update this privacy policy to reflect changes in our practices, services, or legal requirements. When we make material changes, we will:
- Update the "Last Updated" date at the top of this policy
- Notify current students and subscribers via email
- Post prominent notices on our website for significant changes
- Provide a reasonable notice period before changes take effect
Contact Our Privacy Team
If you have questions, concerns, or requests regarding this privacy policy or our data practices, please reach out to us:
Contact Details
Response Times
Supervisory Authority
If you believe we have not adequately addressed your privacy concerns, you have the right to lodge a complaint with the Cyprus Data Protection Commissioner or your local data protection authority.